Disclaimer, TLC dentists, Richmond NSW dentists and Waverton Dental-TLC dENTISTS Richmond & Waverton
Sensitive information that we might collect from you as our patient include your medical history, your ethnicity, and any other health or lifestyle information that may be relevant to us providing health services to you.
We will only collect sensitive information from another source with your consent (or in accordance with prescribed exceptions such as if we are required to do so by law or a court order). In some instances, we may collect sensitive or personal information about your health and treatment from external parties such as from other health care professionals including other dentists, specialists or general medical practitioners.
If we happen to receive your personal information from an external party or a publicly available source we will take reasonable steps to let you know how we intend to use the information.
How We Use Your Personal Information
We will use your personal information within TLC dentists in strictest confidence. We will only use your personal information for our practice’s primary functions and purposes which include:
providing top quality dental and health services to you;
reminding you of or confirming details of your visits to our practice;
providing you with updates and marketing informationabout our practice’s services;
enabling regulatory compliance, reporting and legal obligations; and/or
assessing your suitability as a prospective employee, contractor or service provider.
Disclosure to Other Parties
We may provide external parties with restricted access to your personal information in certain circumstances, such as to contractors or service providers who assist us in the operation of our business (for example, data management, off-site storage or marketing contractors). TLC dentists limits the personal information disclosed to these external parties to what is required for them to perform their services for us. These parties must meet the Privacy Act’s requirements and we impose strict conditions governing how they use and store the personal information.
We may disclose your health information to another health service provider for the purpose of providing you with health care. We may also provide access to your personal information to government agencies involved with official administration, monitoring, registration and verification activities such as the Department of Human Services (Medicare Australia) and Health Departments.
We’d only use your personal information for other purposes with your consent, or if the use is directly related to the primary function and purpose for which the information was first collected and you’d reasonably expect that particular use, or if such use is required or authorised by law.
If you’ve applied for a role with our practice, you can reasonably expect that we’d disclose your personal information to any referees you’ve included in your application if we decide to contact them.
How We Will Not Use Personal Information
TLC dentists will not otherwise sell, release or disclose your personal information to any other external party unless required by law, or it’s necessary to investigate any unlawful or malicious action, or to otherwise protect our business.
TLC dentists may provide you with marketing information about services offered at our practice. You can ask to stop receiving information from us by stating “unsubscribe” and reply to TLC dentists emails or by contacting our practice staff or our Privacy Officer.
We will never disclose your personal information to an external party for their use in marketing to you and we don’t obtain personal information from external parties for the purposes of marketing.
Storage of Personal Information
TLC dentists endeavours to keep your personal information confidential and, using physical and electronic measures, protected from inappropriate and/or unauthorised access, modification, interference, loss, misuse, or disclosure. For example, by utilising firewalls, secure databases, computer user identifiers and passwords, and storing non-electronic information in secure drawers and cabinets accessible only by authorised staffor in secure offsite storage facilities.
Personal information that is no longer required will be destroyed in a secure manner or deleted or de-identified as appropriate.
Applying for Employment with TLC dentists
Applicants applying for roles with TLC dentists provide personal information as part of their application. If the application is unsuccessful, we will retain the information in case another opportunity becomes available. Unsuccessful applicants can request that we not retain their information.
A cookie is a small data file that some websites place on your computer’s memory when you visit the site to record information about your usage of the website.
If our web hosting company makes a record of visits to our website for statistical purposes, the information will not be used to identify users or their browsing activity. We may use the statistics to determine what information on our website is used most often or least often so that we can make our site more useful.
TLC dentists does not generally transfer personal information to foreign countries. If it becomes necessary for us to disclose your information internationally, for example by using off-site electronic data storage providers TLC dentists will only do so if we are satisfied that the recipient of the personal information is bound by obligations to protect information in a way that, overall, is at least substantially similar to the way in which the Privacy Actprotects the information and there are mechanisms available to you to enforce that protection.
Access to Personal Information
We endeavour to keep personal information up to date, complete and accurate. A request for a copy of (or to update) your personal information can be made by writing to TLC dentists’ Privacy Officer (you will need to provide evidence to verify your identity). Reasonable requests carry no charge.
There are some circumstances under the Privacy Act where TLC dentists is exempted from providing information (for example, where laws, courts or tribunal orders require or authorise us to deny access, or where giving access would be unlawful). If this occurs, we will provide you with reasons why your request cannot be complied with and let you know what mechanisms are available to you to complain about the refusal.
We will acknowledge your request within 14 days of receiving contact and we’ll provide a copy of your personal information, update your information, or advise reasons why we cannot provide the information, within 21 days.
Application of This Policy
This policy applies to TLC dentists
Personal information of all TLC dentists employees remains exempt from the provisions of the Privacy Act.
Future Updates to This Policy
58 March St
Richmond 2753 NSW